Privacy Notice on the Processing of Personal Data
Your personal data is important to us. We take the necessary technical and administrative measures required by applicable legislation to ensure an appropriate level of security and to prevent the unlawful processing, access, disclosure, alteration, or destruction of your personal data.
Data Controller
This Privacy Notice on the Processing of Personal Data ("Privacy Notice") has been prepared by Motif Kuyumculuk San. Tic. A.Ş. ("Company"), acting as the Data Controller, in accordance with the applicable personal data protection legislation.
Company Information
Trade Name: Motif Kuyumculuk San. Tic. A.Ş.
MERSIS No:
Address: Mollafenari Mah. Kılıçcılar Sok. No:53 Eminönü / Istanbul / Türkiye
Phone: +90 212 520 03 87
E-mail: info@yourdomain.com
The personal data you provide to our Company, including your Turkish Identity Number, name, surname, gender, date of birth, wedding anniversary, mobile phone number, e-mail address, address information, shopping information, campaigns and coupons used, device type, IP address, membership information (where applicable), and ring size, may be processed, wholly or partially, by automated means or by non-automated means provided that they form part of a data recording system, in accordance with the applicable legislation.
Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Providing our products and services;
- Promoting, improving and diversifying our products and services;
- Providing after-sales support services;
- Contacting you regarding the products and services you have purchased or intend to purchase;
- Managing membership registration and membership benefits;
- Responding to customer inquiries;
- Conducting new product development activities;
- Offering product resale opportunities where applicable;
- Maintaining quality standards;
- Performing our contractual obligations;
- Conducting marketing analysis;
- Providing personalized offers, advertisements and recommendations based on your interests and preferences;
- Preparing invoices and accounting records;
- Managing customer loyalty programs;
- Managing customer relationship processes;
- Improving customer satisfaction;
- Handling requests, suggestions and complaints;
- Conducting advertising, promotional and marketing activities;
- Improving user experience on our website;
- Sending commercial electronic communications where your explicit consent is required;
- Conducting internal reporting and analytical activities;
- Ensuring transaction security;
- Complying with our legal obligations.
Transfer of Personal Data
Your personal data may be transferred, in accordance with applicable legislation and for the purposes described above, to our business partners, suppliers, affiliates, shareholders, group companies, independent auditors, payment service providers, legally authorized public institutions and organizations, and authorized private entities, both domestically and abroad where permitted by law.
Method and Legal Basis for Collecting Personal Data
Your personal data may be collected verbally, electronically, in writing, or through audio recordings during:
- Membership registration on our online store;
- Purchases made with or without membership;
- Applications submitted directly to our Company or through service providers;
- Communications with our customer service center;
- Execution of product and service agreements;
- Visits to our stores operated by us or our authorized dealers;
- Product warranty and certification procedures.
Your personal data is processed based on the legal grounds specified in the applicable personal data protection legislation, including:
- where expressly required by law;
- where necessary for the establishment or performance of a contract;
- where necessary for compliance with legal obligations;
- where necessary for the establishment, exercise or protection of legal claims;
- where processing is necessary for our legitimate interests, provided that your fundamental rights and freedoms are not adversely affected.
Where none of these legal bases apply, your personal data will only be processed based on your explicit consent.
Rights of the Data Subject
You may exercise your rights under the applicable personal data protection legislation by submitting your request in writing to our registered address or through the methods prescribed by applicable legislation.
The Company reserves the right to amend this Privacy Notice in accordance with changes in applicable legislation.